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Q.
Where can I purchase ProAir products?
A. Contact either location or click on the hyperlink for Inside Sales at our Indiana facility or our western division.
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Q. What
applications are ProAir products used in?
A. ProAir is a manufacturer of auxiliary heating and air
conditioning systems designed for use in van-conversion, commercial-vehicle,
and standard-vehicle applications. All systems operate on 12- or
24-volt-equipped vehicles. Specially designed systems for other voltages are available.
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Q.
Can I install the system myself?
A. EPA regulations stipulate that all vehicles requiring
the removal of refrigerants be serviced by a certified technician
and that all refrigerant be reclaimed and recycled. Therefore we
recommend the use of a qualified technician for installation of
ProAir products. Vehicles starting with the 1996 model year may
be ordered from the manufacturer (Ford, GM, or Dodge) with an upfitter's
provision for rear auxiliary heating and air conditioning. If so,
ProAir can provide a precharged unit that does not require removal
of refrigerants.
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Q. What
is included with a ProAir system?
A. ProAir rear auxiliary heating and A/C systems for van
conversions come complete with all necessary hoses, wiring, mounting
hardware, etc. Also available are unit covers, ducting, and louvers.
Commercial applications vary; please call for information.
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Q. Are
ProAir systems R-134a-compatible?
A. All ProAir A/C units are designed to use R-134a, except for the 110 unit on the 110/12 volt uses R-22.
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Q.
What electrical requirements do ProAir systems have?
A. ProAir systems use 12-volt direct current (DC) only. Some
specialty applications are designed for 120-volt applications. Applications
that use 24-volt DC may be available upon request.
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Q.
Do ProAir systems meet government standards?
A. All ProAir systems meet or exceed all present government
and EPA standards.
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Q. How
do I know how much refrigerant to charge my system with?
A. Charge amount will vary depending on system used and application.
Please consult a ProAir representative.
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Q. Why
is my air conditioning/heating not working properly?
A. Please refer to the "Troubleshooting" section of our
site.
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Q.
Are there any regular maintenance requirements?
A. Please refer to the "Troubleshooting" section of our
site.
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Q.
What model years of vehicles do ProAir van-conversion products
fit?
A. ProAir heating and A/C units designed for van conversions
fit model years 1995 to present on GM, Ford, and Dodge vans. Our
commercial line of products are custom-designed applications; model
years vary.
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Q. Where
is the ProAir system located within the van conversion?
A. Typically it is located in the sidewall, behind the wheel
at the rear of the van.
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Q.
How does the rear heating/air conditioning system work?
A. The ProAir van conversion rear heating and A/C system
is designed to be an auxiliary unit utilizing the existing dash
heat and A/C system.
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Q.
How long should it take for the auxiliary unit to heat (cool)?
A. The answer depends on several variables: ambient temperature,
blower-fan speed, humidity, engine RPM, etc. The auxiliary unit
will never achieve the exact same level of heating or cooling as
the primary system. The auxiliary system is a "slave"
unit; it is designed to assist in achieving a warmer or cooler environment
within the vehicle.
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Q. Does
ProAir do any conversion work?
A. No. ProAir is a manufacturer/distributor of heating/air
conditioning products.
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Q.
The auxiliary heater does not seem to heat properly. Do I have
to set the controls to a particular position?
A. For optimum heat performance, set the dash controls to
the floor or heat position.
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Q. How
do ProAir heaters operate?
A. ProAir heaters have a 12-volt electric fan and a heat-exchange
coil. The heating system connects to the existing water lines of
the vehicle's engine-cooling system.
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Q.
If I need warranty work performed, whom should I contact and where
is my serial number located?
A. Please email our Customer Service Department. Email us here
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